FTD, Inc. is a leading provider of floral related products and services to
consumers and retail florists, as well as other retail locations offering floral
products, in the U.S., Canada, the U.K. and the Republic of Ireland. The
business utilizes the highly recognized FTD and Interflora brands, both
supported by the Mercury Man logo, which is displayed in approximately 45,000
floral shops worldwide. The consumer businesses operate primarily through the
www.ftd.com Web site in the U.S. and
Canada and the www.interflora.co.uk
Web site in the U.K. and are complemented by the florist businesses which
provide products and services to the Company's independent members. FTD was
acquired by United Online, Inc. ("United Online") on August 26, 2008. As a
result of the acquisition, FTD joins United Online's group of consumer product
and service companies including Classmates (online social networking), MyPoints
(online loyalty marketing), and NetZero and Juno (Internet access and email).
FTD Delivers Quality
FTD ® Florists demand it. Research has proven consumers want it. One
thing that makes FTD Florists better than other florists and sets them on a
higher level is the FTD Florists' Satisfaction Guarantee. In an effort to
support FTD's commitment to quality, more emphasis and attention will be
directed towards ensuring that all FTD Florists understand and utilize the
FTD Florists' 100% Satisfaction Guarantee.
The FTD Florists 100% Satisfaction Guarantee
It applies on orders sent through
FTD and on FTD Branded Products:
As professional FTD Florists, we guarantee
your satisfaction with every order sent through FTD for delivery in the
United States and Canada and on all FTD Branded products purchased from an
FTD Florist. If you are not satisfied with the purchased FTD product, we
will send a replacement or refund the full purchase price. All you need to
do is notify us within 7 days of receipt of your FTD order. You may call,
come in person or write to us.
The FTD Florists 100% Satisfaction Guarantee provides the following benefits
for FTD Florists:
- Improves consumer confidence in FTD Florists, leading to increased
sales and repeat business for your shop. Today's competitive environment
demands an unconditional, hassle-free guarantee...FTD Florists deliver it.
- Builds the value of FTD national advertising for FTD Florists.
- Differentiates FTD from other wire services so consumers will ask for
FLORISTS' TRANSWORLD DELIVERY®